Resume, Publications, and Presentations

Dr. Kristin Olson Palmer, PMP, CLC 2021 Resume

Books

Distance Education for Africa: Using a Proven Distance Education Model to Create Lasting Economic Impact: An overview of the pedagogical basis using the Community of Inquiry (CoI) approach to the African Scholarship program with data on outcomes and lots of participant stories with photos. This program is designed to create lasting economic impact and promote gender equity through education in Africa. There have been over 33,000 scholarship recipients reaching learners in every country across the continent.


African Business Case Study Handbook, volume 1: Case studies written by participants in the African Scholarship program. These case studies use common tools such as Porter's Five Forces and SWOT Analysis to evaluate regional, national, and international businesses. Case studies in this volume include Safaricom, Sefalana Holdings, Kenya Airlines, HomeLink, Twiga Foods, Uniwax, Kiki Clothing, MTN Ghana, and WPP Scangroup.


African Business Case Study Handbook, volume 2: Case studies written by participants in the African Scholarship program. Case studies in this volume include AB InBev, East African Breweries, Kenya Airlines, Women's Center for Job Creation, Walmart, Safaricom, Virgin, Community Advancement Initiative, Kasapreko Company Limited, Cytonn, and Lethshego Financial Services.


African Business Case Study Handbook, volume 3: Case studies written by participants in the African Scholarship program. Case studies in this volume include Honda, Target, Bera Organics, Samsung, VM Company Limited, Safaricom, Amazon, Microsoft, Equity Bank, Free Senegal and Carrefour.

African Business Case Study Handbook, volume 4: Case studies written by participants in the African Scholarship program. Case studies in this volume include Walmart, KFC, Nestle, Globacom Nigeria, Botswana Telecommunications Company, OSC Property, Rolls-Royce, Apple, Free Senegal, Bamburi Cement, and Choppies. Estimated publication is October 2021.


African Business Case Study Handbook, volume 5: Case studies written by participants in the African Scholarship program. Case studies in this volume include Tesla, Villa Rosa Kempinski, Nissan, Better Life Micro Finance, Safaricom (x2), Betika Shop and Deliver, Joyful Women Organization, and the KCB Group. Estimated publication is December 2021.


Awards

2021 UPCEA South Region Programs for Special Populations Award


Presentations, Reviewing, and Interviews

2022

Palmer, K. (2022, January). 400 Million Students in Asia Looking for Quality Online Programs. IAFOR International Conference on Education (IICE 2022): International Academic Forum (IAFOR)


Palmer, K. (2022, January). Keeping Small Changes Faculty Made During COVID that had a Big Impact on Learning. IAFOR International Conference on Education (IICE 2022): International Academic Forum (IAFOR)


2021

Palmer, K. (2021, November). Supporting Asian Students in US Degree Programs. Asian Conference on Education (ACE 2021): International Academic Forum (IAFOR)


Palmer, K. (2021, November). An Outreach Program Transforming Lives in Africa and Preparing Future African Business Leaders. Asian Conference on Education (ACE 2021): International Academic Forum (IAFOR)


Palmer, K. (2021, October). Effective Pedagogical Principles that are Easy to Implement and Have a Big Impact. Concise Impact Talk for International Council on Distance and Open Education: Upskilling and upscaling for quality open, flexible and distance learning.


Palmer, K. (2021, October). Using MOOCs and Whatsapp in Africa to Create Lasting Economic Impact and Promote Gender Equity. Concise Impact Talk for International Council on Distance and Open Education: Upskilling and upscaling for quality open, flexible and distance learning.


Palmer, K., McCullough, H., and Wimbush, P. (2021, October). What’s Your Game Plan? Proven Coaching Tactics to Support Individuals and Teams Through Organizational Change UPCEA South Regions Conference


Palmer, K. (2021, July). Reaching Global Audiences Through Platform Partnerships. European Conference on Education (ECE 2021): International Academic Forum (IAFOR)


Palmer, K. (2021, July). Creating Lasting Economic Impact and Promoting Gender Equity in Africa Through Education. European Conference on Education (ECE 2021): International Academic Forum (IAFOR)


Palmer, K. and Pilgrim, L. (2021, June). An Evidence-Based Framework for Building Robust Online Learning Programmes at the Virtual Teaching and Learning Week 2021


Palmer, K. (2021, May). Faculty Development in Response to COVID-19. Southeast Asian Conference on Education (SEACE 2021): International Academic Forum (IAFOR)


Palmer, K. (2021, May). Helping Students be Excellent Online Learners. Southeast Asian Conference on Education (SEACE 2021): International Academic Forum (IAFOR)


Palmer, K. (2021, April). Going Global with COVID. NWeLearn Conference


Palmer, K., McCullough, H., and Wimbush, P. (2021, April). Steal These Ideas: Lessons from the Pivot from Three Institutions. NWeLearn Conference


Palmer, K. and Pilgrim, L. (2021, March). An Evidence-Based Framework for Building Robust Online Learning Programs. OLC Innovate 2021


Palmer, K. and Pilgrim, L. (2021, March). Project Management for Continuous Improvement and Career Resilience. OLC Innovate 2021


Palmer, K., McCullough, H., and Wimbush, P. (2021, March). The COVID-19 Pivot: Comparing and Contrasting Three Institutions Approach to Faculty Development and Digital Ecosystems. OLC Innovate 2021


Palmer, K. (2021, March). Using the Community of Inquiry Framework to Help Instructors Teach Effectively Online. Asian Conference on Education and International Development (ACEID 2021): International Academic Forum (IAFOR)


Palmer, K., McCullough, H., and Wimbush, P. (2021, February). Leveraging the Pivot: Opportunities for Building the New Normal for Teaching and Learning. UPCEA SOLA+R conference.


Palmer, K. (2021, January). Massive Open Online Courses (MOOCs) and Open Educational Resources (OER): An Overview of Non-Degree, Low-Cost Lifelong Education Opportunities. IAFOR International Conference on Education (IICE 2021): International Academic Forum (IAFOR)


Palmer, K. (2021, January). The African Scholarship Cohort (ASC): A Robust Online Learning Community Reaching All African Nations and Providing Tens of Thousands of Scholarships. IAFOR International Conference on Education (IICE 2021): International Academic Forum (IAFOR)


Conference Reviewer for ECE 2021, SEACE 2021, OLC Innovate 2021, ACEID 2021, and IICE 2021


Journal Reviewer for Computing in Higher Education


Journal Reviewer for the NW eLearn Journal https://journals3.oregondigital.org/nwelearn


2020

Palmer, K. (2020, December). Lifelong Learning Leveraging Open Educational Resources (OER) and Massive Open Online Courses (MOOCs). Osaka Conference on Education (OCE 2020): International Academic Forum (IAFOR)


Palmer, K. (2020, December). Supporting Faculty to Teach Online Effectively Using the Community of Inquiry (CoI) Framework. Osaka Conference on Education (OCE 2020): International Academic Forum (IAFOR)


Palmer, K. (2020, December). Massive Open Online Courses (MOOCs) Meeting Learners: Global Infrastructure, Mobile First Design and 21st Century Skills. DataBridge Market Research MOOC Conference


Palmer, K. (2020, November). Cracking the Code of Online Learning. Presidential Precinct Fireside Chat


Palmer, K. (2020, September). The Tipping Point: Reaching Thousands of Learners in Africa through Coursera, WhatsApp, and Regional Partners. IEEE Learning with MOOCs Conference


Palmer, K. (2020, August). Managing NC-SARA C-RAC Compliance. NW eLearn Summer Talks Series


Palmer, K. (2020, July). Global Outreach through MOOCs. NW eLearn Summer Talks Series


Palmer, K. (2020, March). Ineffective and Unsustainable Programs That Do Good: An Example of How to Transition These to Be Effective and Sustainable. The Asian Conference on Education and International Development (ACEID 2020), Tokyo, Japan: International Academic Forum (IAFOR)


Palmer, K. (2020, March). Effective Strategies for Teaching Higher Education Faculty How to Teach Online. The Asian Conference on Education and International Development (ACEID 2020), Tokyo, Japan: International Academic Forum (IAFOR)


Palmer, K. (2020, January). Shutting Down an Unsustainable Outreach Program. Hawaii International Conference on Education, Honolulu, Hawaii


Palmer, K. (2020, January). Massive Open Online Classes (MOOCs) are Not Dead: An Overview of Geographic and Degree Trends in MOOCs. IAFOR International Conference on Education (IICE) 2020, Honolulu, Hawaii: International Academic Forum (IAFOR)


Palmer, K. (2020, January). Professional Development for Teaching Online and Hybrid Courses in Higher Education. IAFOR International Conference on Education (IICE) 2020, Honolulu, Hawaii: International Academic Forum (IAFOR)


Reviewer for OCE 2020, IICE 2020, OLC Innovate and ACEID 2020


Journal Reviewer for Computing in Higher Education


2019

Palmer, K. (2019, May). Keynote Speech. How the University of Virginia Developed a Program of High-Quality Online Courses. China-US Online Higher Education Forum, Shanghai, China.


Palmer, K. (2019, April). Online Program Management (OPM) Programs: An Interview with Kristin Palmer and Michael Feldstein. Interview EdSurge Live Event, Online: EdSurge


Palmer, K. (2019, March). Scaling the Mountain of Faculty Governance in Building Institutional Online Capacity. Panel presentation at Online Learning Consortium Innovate Education Reimagined 2019, Denver, CO: Online Learning Consortium (OLC)


Palmer, K. (2019, March). Expanding Access to Education in Africa. Presentation at Online Learning Consortium Innovate Education Reimagined 2019, Denver, CO: Online Learning Consortium (OLC)


Palmer, K. (2019, March). Understanding Your EdTech Ecosystem. Presentation at Online Learning Consortium Innovate Education Reimagined 2019, Denver, CO: Online Learning Consortium (OLC)


Palmer, K. (2019, February). Much Ado About MOOCs. Panelist at EdSurge Forum Event, San Francisco, CA: EdSurge


Palmer, K. (2019, February). Data, Data, Data: What does management want and need to see? Presenter at Asian Conference on Education and International Development (ACEID) 2019, Tokyo, Japan: International Academic Forum (IAFOR)


2018

Palmer, K. (2018, October). Leadership and Innovation in Higher Education. Keynote Panelist at Asian Conference of Education (ACE) 2018, Tokyo, Japan: International Academic Forum (IAFOR)


Palmer, K. (2018, October). Using Social Media to Build Online Learning Communities. Presentation at Asian Conference of Education (ACE) 2018, Tokyo, Japan: International Academic Forum (IAFOR)


Palmer, K. (2018, October). Professional Development Resources to Improve Teaching and Learning Online. Poster at Teaching with Technology Fair, Charlottesville, VA: University of Virginia.


Palmer, K. (2018, October). Using WhatsApp to Build Community. Poster at Teaching with Technology Fair, Charlottesville, VA: University of Virginia.


Palmer, K. (2018, October). Communities and Committees Related to Online and Hybrid Learning at UVA. Poster at Teaching with Technology Fair, Charlottesville, VA: University of Virginia.


Palmer, K. (2018, October). Massive Open Online Courses (MOOCs) and Coursera. Poster at Teaching with Technology Fair, Charlottesville, VA: University of Virginia.


Palmer, K. (2018, July). College Student Feedback on Massive Open Online Courses (MOOCs) and Flipped Classrooms. Presentation at International Conference on Education and Distance Learning (ICEDL) 2018, Nice, France. Received Best Presentation Award for this presentation.


Palmer, K. (2018, July). Net Promoter Scores (NPS): A new approach for evaluating MOOCs. Presentation at International Conference on Education and Distance Learning (ICEDL) 2018, Nice, France.


Palmer, K. (2018, July). OER, Mobile Learning and Social Media in the African Scholarship Cohort (ASC). Presentation at International Conference on Education and Distance Learning (ICEDL) 2018, Nice, France.


Palmer, K. (2018, July). OER, Mobile Learning and Social Media in Africa: Reaching 450 Learners in 6 Classes. Presentation at International Centre for Innovation in Education (ICIE) 2018, Paris, France.


Palmer, K. (2018, July). Net Promoter Scores (NPS) as a Measure of MOOC Satisfaction. Presentation at International Centre for Innovation in Education (ICIE) 2018, Paris, France.


Palmer, K. (2018, July). College Students Use of Online Learning Materials in a Flipped Classroom. Presentation at International Centre for Innovation in Education (ICIE) 2018, Paris, France.


Palmer, K. (2018, July). Education in Africa: Using OER, Mobile, and Social Media Networks to Reach Learners. Presentation at EdMedia + Innovate Learning Conference, Amsterdam, the Netherlands.


Palmer, K., & Kressin, L. (2018, July). Online Education and Accessibility. Presentation at EdMedia + Innovate Learning Conference, Amsterdam, the Netherlands.


Palmer, K. (2018, July). Leveraging Open Educational Resources (OER), Social Media, and Mobile Learning in Africa: A Study of Six Classes with 450 Learners. Presentation at EdMedia + Innovate Learning Conference, Amsterdam, the Netherlands.


Palmer, K. (2018, June). Net Promoter Scores (NPS) as an Indication of MOOC Success. Presentation at World Conference on Education (WCE) 2018, Dublin, Ireland.


Palmer, K. (2018, June). Reaching Adult Learners in Africa with OER, Social Media and Mobile Learning. Presentation at World Conference on Education (WCE) 2018, Dublin, Ireland.


Palmer, K. (2018, June). Experiences Developing a Massive Open Online Course (MOOC) on Sustainability. Presentation at European Conference on Education, Brighton, England. International Academic Forum (IAFOR)


Palmer, K., & Kressin, L. (2018, March). Online Education & Accessibility: Standing at the Intersection. Presentation at ACCS2018: Navigating the Possibilities, Portsmouth, VA: Association of Collegiate Computing Services of Virginia.


Palmer, K., & Yu, Taeho. (2018, March). Can we design a MOOC differently depending on learner characteristics? Poster at Coursera Partners Conference 2018 Learners First: Beyond the Campus Walls, Phoenix, AZ: Coursera.


Palmer, K., & Devers, C.J. (2018, March). NetPromoter Scores (NPS) to Measure Learning Satisfaction. Poster at Coursera Partners Conference 2018 Learners First: Beyond the Campus Walls, Phoenix, AZ: Coursera.


Palmer, K., (2018, March). OER, MOOCs, Mobile and Social Media in Africa. Poster at Coursera Partners Conference 2018 Learners First: Beyond the Campus Walls, Phoenix, AZ: Coursera.


Palmer, K., (2018, March). College Students in Flipped Classrooms Utilizing MOOCs. Poster at Coursera Partners Conference 2018 Learners First: Beyond the Campus Walls, Phoenix, AZ: Coursera.


2017

Palmer, K, (2017, October). EdTech Research in Higher Education: Best Practices and Next Steps from the Efficacy Symposium held in Washington, DC in May 2017. Presentation at eLearn 2017, Vancouver, British Columbia, Canada: Association for the Advancement of Computing in Education (AACE)


Palmer, K, (2017, October). MOOCs at UVA. Poster presented at Teaching with Technology (TWT) Fair, Charlottesville, VA


Palmer, K (2017, October). Overview of Edtech Research Practices and Decision-Making in Higher Education. Presentation presented at 2017 IAFOR Asian Conference on Education (ACE2017), Kobe, Japan: International Academic Forum (IAFOR). Senior Reviewer for this conference.


Palmer, K., Kilgore, W. (2017, October). Overview of Findings from the Edtech Decision-Making in Higher Education Study. Presentation at 2017 Online Learning Consortium (OLC) Innovate Conference, Orlando, Florida


Palmer, K., Kilgore, W. (2017, October). Beyond the Residential Experience: Connecting Young Leaders in Africa and Latin America to Online Training. Presentation at 2017 Online Learning Consortium (OLC) Innovate Conference, Orlando, Florida


Palmer, K (2017, October). Institute for Emerging Leaders in Online Learning (IELOL) Leadership Panel. Panel participant at 2017 Online Learning Consortium (OLC) Innovate Conference, Orlando, Florida


Palmer, K (2017, October). Online Learning Consortium (OLC) Leadership Network. Participant at 2017 Online Learning Consortium (OLC) Innovate Conference, Orlando, Florida


Palmer, K (2017, October). Thought Leaders in EdTech Efficacy Interview with Doug Lederman from Inside Higher Education (IHE). Televised interview recorded at 2017 Online Learning Consortium (OLC) Innovate Conference, Orlando, Florida


Palmer, K., Hollands, F., Moore, S., Kilgore, W (2017, May). EdTech Decision-Making in Higher Education: Working Group B Findings. Presentation at the EdTech Efficacy Research Academic, Washington, DC


Palmer, K., (2017, March). Designing Organizations to Support Tech on Campus. Panel at the South by Southwest Education (SXSW EDU 2017) Conference with Ben Bederson (University of Maryland), Laura Owens (University of Pennsylvania) and Jeon Kim Yoon (Massachusetts Institute of Technology), Austin, TX


Palmer, K., Koenig, M. (2017, March). Experiences in Online Learning in Africa. Presentation at the South by Southwest Education (SXSW EDU 2017) Conference, Austin, TX


Palmer, K, & Devers, C. J. (2017, January). Net Promoter Scores (NPS) as a measure of learner satisfaction in massive open online courses (MOOCs). Presentation at 2017 International Conference on Education, Maui, HI: Clute Institute. Best Presentation Award.


Palmer, K (2017, January). Bringing Global Stories into the Classroom through OER and MOOCs. Plenary paper presented at 2017 IAFOR International Conference on Technology in the Classroom (IICTC), Honolulu, HI: International Academic Forum (IAFOR). Senior Reviewer for this conference.


Palmer, K (2017, January). African Scholarship Cohort: Bringing Online Open Educational Resources (OER) to Africa, Building Local Businesses. Presentation at 2017 IAFOR International Conference on Education (IICE), Honolulu, HI: International Academic Forum (IAFOR). Senior Reviewer for this conference.


2016

Palmer, K, (2016, November). Lessons Learned from the African Scholarship Cohort. Presentation at the 13th Annual Open Education Conference 2016, Richmond, VA


Palmer, K, (2016, October). MOOCs as a tool for faculty to promote scholarship, conduct research, improve teaching and transform lives. Presentation at Teaching with Technology (TWT) Fair, Charlottesville, VA


Palmer, K., Hutchins, R. (2016, October). The Ever-Changing Role for Technology in Teaching and Learning. Presentation at 2016 Osher Lifelong Learning Institute (OLLI), Charlottesville, VA


Palmer, K (2016, October). Transforming Lives Through Open Educational Resources (OER). Presentation at 2016 IAFOR Asian Conference on Society, Education, and Technology (ACSET 2016), Kobe, Japan: International Academic Forum (IAFOR). Senior Reviewer for this conference.

Palmer, K (2016, October). A Proven Method to Building Local Business Acumen in Sub-Saharan Africa. Presentation at 2016 IAFOR Asian Conference on Society, Education, and Technology (ACSET 2016), Kobe, Japan: International Academic Forum (IAFOR). Senior Reviewer for this conference.


Palmer, K (2016, October). What Do Residential College Students Think and Do with Massive Open Online Courses (MOOCs)? Presentation at 2016 IAFOR Asian Conference on Education (ACE2016), Kobe, Japan: International Academic Forum (IAFOR). Senior Reviewer for this conference.


Palmer, K (2016, October). Engaging Intellectually with Alumni, Moving Beyond Football Games and Donation Requests Using Online Educational Resources (OER). Presentation at 2016 IAFOR Asian Conference on Education (ACE2016), Kobe, Japan: International Academic Forum (IAFOR). Senior Reviewer for this conference.


Palmer, K, (2016, October). MOOCs and OER at UVA. Presentation at Teaching with Technology (TWT) Fair, Charlottesville, VA


Palmer, K, (2016, September). MOOC Opportunities, Trends and Experiences. Presentation at Open Grounds Faculty Discussion Series, Charlottesville, VA


Palmer, K., Barker, K., (2016, May). Changing Learner’s Lives: Stories from the front lines of online education. Presentation at the UVA Innovation in Pedagogy Summit, Charlottesville, VA


2015

Palmer, K, (2015, October). What are residential college students doing in MOOCs? Presentation at eLearn 2015, Kona, Hawaii: Association for the Advancement of Computing in Education (AACE)


Palmer, K. (2015, October). What are residential college students doing in MOOCs?. In E-Learn: World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education (pp. 1858-1864). Association for the Advancement of Computing in Education (AACE).


Palmer, K, (2015, October). What do UVA students actually do and think about MOOCs in the classroom? Presentation at Teaching with Technology (TWT) Fair, Charlottesville, VA


Palmer, K. (2015, July). Massive open online courses: Evaluation and usage patterns of residential students in higher education (Doctoral dissertation, Fielding Graduate University).


Palmer, K, (2015, June). Innovative Business Online Courses Through UVa and Other Institutions. Presentation at Southwest University for Nationalities (SWUN), Chengdu, China


2014

Palmer, K, (2014, October). What are Massive Open Online Courses (MOOCs)? Presentation at Teaching with Technology (TWT) Fair, Charlottesville, VA


Palmer, K, & Carter, S. (2014, March). Establishing a Sense of Place in MOOCs for Alumni Engagement. Presentation at ACCS 2014: Technology Royale, Charlottesville, VA: Association of Collegiate Computing Services of Virginia.

Palmer, K, & Carter, S. (2014, March). MOOCovery. Presentation at ACCS 2014: Technology Royale, Charlottesville, VA: Association of Collegiate Computing Services of Virginia.


Palmer, K, & Carter, S. (2014, March). MOOCovery. Presentation at the South by Southwest Education (SXSW EDU 2014) Conference, Austin, TX.


Palmer, K, & Carter, S. (2014, February). Unlocking Technology Potential for Social Impact. Panel Presented at Business in Society Conference: Local Roots, Global Reach, Charlottesville, VA: University of Virginia, Darden School of Business.


2013

Palmer, K, (2013, March). Panel participant at Virginia’s First Annual Open and Digital Learning Resources Conference, Fredericksburg, VA


Palmer, K, (2013, February). Online Learning and MOOCs at the University of Virginia. Presentation at Education Symposium, Baton Rouge, LA


2012

(November). Panel participant at UVA’s Tech Connect 2 – MOOCs with Milton Adams, Billy Cannaday and Kristin Palmer, Charlottesville, VA


Papers

2021

Palmer, K. (2021, October). African Scholarship Program: A Proven Method of Online Education Reaching Learners Across Africa, Building Learning Communities, Creating Lasting Impact and Promoting Gender Equity. Published paper as part of the conference proceedings from The Out of (and into) Africa Conference hosted by Howard University.


2020

Palmer, K. (2020, March). Ineffective and Unsustainable Programs That Do Good: An Example of How to Transition These to Be Effective and Sustainable. Published paper as part of conference proceedings from The Asian Conference on Education and International Development (ACEID 2020), Tokyo, Japan: International Academic Forum (IAFOR)


Palmer, K. (2020, March). Effective Strategies for Teaching Higher Education Faculty How to Teach Online. Published paper as part of conference proceedings from The Asian Conference on Education and International Development (ACEID 2020), Tokyo, Japan: International Academic Forum (IAFOR)


Palmer, K. (2020, January). Massive Open Online Classes (MOOCs) are Not Dead: An Overview of Geographic and Degree Trends in MOOCs. Published paper as part of conference proceedings from IAFOR International Conference on Education (IICE) 2020, Honolulu, Hawaii: International Academic Forum (IAFOR)


Palmer, K. (2020, January). Professional Development for Teaching Online and Hybrid Courses in Higher Education. Published paper as part of conference proceedings from IAFOR International Conference on Education (IICE) 2020, Honolulu, Hawaii: International Academic Forum (IAFOR)


2019

Palmer, K. (2019, September). Continuous Learning is a 21st Century Requirement. CIO Application, 48-49.


Palmer, K. (2019, May). Data, Data, Data: What does management want and need to see? Published paper as part of conference proceedings from Asian Conference on Education and International Development (ACEID) 2019, Tokyo, Japan: International Academic Forum (IAFOR)


2003

White, C. R., Palmer, K., & Huffman, L. C. (2003). Technology Instruction for Students with Emotional and Behavioral Disorders Attending a Therapeutic Day School. Beyond Behavior, 13(1), 23-27.